T-House Rules & Code of Conduct

The T-Huis (Transhuis) is part of HVO-Querido, and therefore their general terms and conditions apply.

Welcome to the T-Huis / Transhuis

The T-Huis was founded by black, bicultural, and migrant trans people—our sisters who created space where none existed. This is a place built from their strength, vision, and care. While all trans and non-binary people are welcome, we especially center those who are often pushed to the margins—even within the trans community.

That includes Black and People Of Color, bicultural (Dutch-born) trans folks, T sex workers, homeless trans people, and those who face violence or rejection from family because they are transgender. If you have struggled to find safety, understanding, or community—this space is for you.

Dutch white trans people are welcome too, but we ask for awareness: many other organizations and systems already serve you more easily. Here, we ask everyone to show up with humility, respect, and a willingness to share space.

Below you will find our House Rules & Code of Conduct

They are here to help everyone feel welcome, heard, and protected.
By entering the T-Huis, you agree to follow them.

Location Privacy

To protect the safety of everyone who visits the T-Huis, we ask that you never share our location with third parties or online.
This includes posting on social media, messaging apps, or public forums.

We intentionally do not publish our address on our website to help keep this space safe. Everyone who enters shares responsibility for maintaining that safety. By keeping the location private, you help protect those who may be at risk or vulnerable.

Thank you for respecting this boundary—it’s one of the ways we care for each other.

	Discrimination Any form of (negative) distinction made on the basis of cultural origin, age, belief or religion, political affiliation, gender identity or expression, nationality, marital status, disability, sexual orientation or any other personal characteristic is prohibited. Respect is non-negotiable. Everyone deserves to feel safe and seen.
	Dealing To avoid misunderstandings between visitors and feelings of dissatisfaction, we ask you not to trade, exchange or borrow money within the T-huis or in its vicinity. Keep financial interactions outside this space. Buying, selling, or trading drugs or medication is strictly prohibited.
	Dangerous Objects It is not allowed to have objects in your possession that could pose a danger to you or others in the T-Huis. If you are unsure whether something is appropriate to bring, ask a team member.
	Liability You are responsible for any damage you cause to: – The T-Huis building – Property belonging to HVO-Querido – Other visitors’ belongings, or damage to third parties. HVO-Querido is not liable for personal damage unless there is clear negligence.
	Photographs and Video Privacy is essential in the T-Huis. Always ask permission before taking photos or videos. Never post images that show the building or address. The same goes for video and film recordings. Photo, film and television recordings within the T-Huis can only take place with the permission of the team manager and with the consent of any visitors and employees involved.
	Complaints If something does not feel right, try to speak directly with the person involved, if you feel safe doing so. If that’s not possible, you can file a complaint with the team. You can also email us after your visit:
	Failure to Comply with the House Rules (and Sanction Policy) When you do not comply with the house rules, you will be held accountable and may be asked to leave or take a time-out for some days. Serious violations (e.g. threats, violence, theft) will be reported. Repeated or severe violations may lead to further sanctions. Penalties may follow. More information can be found in the Sanctions Policy at HVO-Querido.
	Smoking / Drugs / Alcohol Smoking is only allowed outside, with no more than two people at a time. Alcohol is permitted if you remain respectful, responsive and are able to follow directions from the staff. Hard drugs are not allowed inside. Do not drink or cause a nuisance in front of the building.
	Private Belongings Never leave your private belongings, or personal items in the T-Huis behind. Forgotten belongings will be kept for two weeks, then discarded. Keep your valuables with you at all times.
	Cleaning & Safety – Everyone is responsible for keeping the T-Huis and its surroundings clean. Tidy up after yourself. – The front door of the building and connecting door should remain closed as much as possible. – Do not stick anything to windows, doors, or walls. – Vandalism or destruction must be compensated by the person responsible. – If the fire alarm sounds, follow instructions of the person in charge. – When leaving the T-Huis: turn off lights, heating, TV and gas stove. – When cooking, do not leave the heat unattended.
	Kitchen & Appliances The team in charge is responsible for the kitchen, the stock and all the equipment. Please ask before using anything. Do not take items from the kitchen, or stock room without permission. Respect the space and the supplies — it’s shared and cared for by all.

Thanks for helping us keep the T-Huis a Safe(r) and Brave(r) Space 💜
This is a place to try, to listen, to speak, to heal, and to grow—together.